Fleet changes
Why are you changing the number of small cars in your fleet?
We recognise that sometimes you only need a small car.
To make our cheapest model of car available to more members we are
increasing the number of Polos (or equivalent small car) in our
fleet by a factor of 5 in the course of 2010.
Why are you introducing the BMW 1 Series and 3 Series?
Members have told us they want a greater variety of cars, and a luxury car for longer trips and visiting important clients.
When will they be added to the fleet?
The BMW 1 Series and 3 Series will be introduced to the fleet through 2010.
Where can I find out more information about the cars?
Click for more information on the
1 Series or
3 Series.
Peak Restrictions
What are Peak Restrictions?
At peak times of the year, some extra value offers are not available.
The 7 day rate and Unlimited Free Fuel offer are not available for bookings which
include any part of a bank holiday weekend or weekend in July and August.
How can we tell if a booking qualifies for the 7 day rate or Unlimited Free Fuel offer?
Before you confirm your booking you will be able to view if you have qualified for
the 7 day rate or Unlimited Free Fuel offer. Booking cost and fuel tariff will also
be detailed in your booking confirmation email. Prices quoted by our
Trip Cost Calculator include the effect of these restrictions.
Inexperienced driver charge
Why are you introducing an inexperienced driver charge?
Inexperienced drivers are responsible for a disproportionate number of accidents. The Inexperienced driver charge simply reflects this higher cost.
Which young drivers are exempt?
Those with a proven history of good driving will be exempt from the young driver premium. Exemptions are available to:
- Those who have had 20 bookings or more with Streetcar
and have not caused any damage or had any further points added to their license
- Those who can provide evidence of two years no claims
history dated within a month of submission